Meet the team

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Paul O'Donnell | Managing Director

Paul is the current Managing Director and was the founder of Newstead in November 1987. Day to day Paul handles all classes of general commercial insurance for Newstead clients ranging from small shops or offices to major corporate concerns. In his spare time Paul can normally be found in the gym, riding his motorcycle, practicing yoga or, for his sins, watching Stoke City FC. The latter not being a particularly pleasant experience at the time of writing.

Tel: 0121 410 2404
Email: Pod@newstead.co.uk

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Julian Simon | Director

Julian has worked in the commercial insurance market for over 30 years, working for Gibbs Hartley Cooper and Aon in both Broking and Underwriting roles. He has extensive technical and placement experience and services several high value long standing clients, some with complex risk factors, in a wide variety of sectors. Julian places particular emphasis on working closely with clients to fully understand their specific requirements and build insurance programmes to wrap closely around their needs, work efficiently for the client and eliminate premium waste. 

When not being an insurance broker and company director Julian is a keen track and road cyclist. 

Tel: 0121 410 2408
Email: julian@newstead.co.uk

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Sarah Giles | Director

Sarah is Director at Newstead Insurance Brokers and joined the company in 2011 but has been working in the commercial insurance broking industry since 1992. Dealing with all classes of Commercial Insurances from Motor Trade, Haulage Contractors to Property Investors and their portfolio’s. Sarah likes to source solutions for her clients especially those square pegs that don’t quite fit a round hole.

When not in the office Sarah is a keen runner and if not out on the roads you will find her in the gym.

Direct Dial: 0121 410 2410
Email: Sarah@newstead.co.uk

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Tom Higgs | Associate Director

Tom joined Newstead Insurance Brokers in 2005 and has a wealth of experience in dealing with all aspects of commercial insurance including Business Combined, Public & Products Liability, Employers' Liability, Professional Indemnity, Property Owners, Motor Fleet, Motor Trade, Manufacturing, Technology, Marine, Crime, Cyber Liability, Management Liabilities, Travel and Personal Accident.

Tel: 0121 410 2406
Email: Tom@newstead.co.uk

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Kristie Mander | Account Director

Kristie joined Newstead in 2016 and has over 20 years experience of working in the Insurance Industry. Prior to joining Newstead Kristie spend a number of years working for a major Insurer, she has experience in dealing with a wide range of Insurance, her strengths include Property Owners, Employers/Public Liability, Engineering to name a few

When not in the office Kristie can be found organising activities & events for her Brownie, Guide & Ranger units or on the rugby side-lines supporting her son play.

Tel: 0121 410 2405
Email: Kristie@newstead.co.uk

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Rapinder Kaur | Accounts Manager

Our Accounts Manager joined Newstead as a Claims Manager in 2016 before moving into her Role as an Account Manager in 2020.  Her insurance career began in 1998 when working for a major insurer as a commercial underwriter.  She has experience in dealing with a wide range of insurances.

When not in the office she enjoys going for long walks and to the gym.

Tel: 0121 410 2413
Email: Rapinder@newstead.co.uk

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John Griffiths | Claims Manager

My journey in the Insurance sector started 20 years ago when I started working at NIG as an FNOL claims handler, throughout the 20 years I have worked for Churchill, RBS and DLG taking on a variety of rolls from recovery handler to credit hire advisor.

18 months ago I took on the claims manager roll for Newstead insurance brokers and love it. Building relationships with all our clients and getting to know them on a personal and professional level makes helping them with their claims and queries even more satisfying.

When I’m not in the office I enjoy spending time with my two young kids or hitting the trails on my mountain bike.

Tel: 0121 410 2411
Email: John@Newstead.co.uk

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Samantha Parkes | Account Executive

Samantha has been a member of the Newstead team since 2012, initially joining to head the Personal Lines account. After becoming Cert CII, Sam moved into a dual role, assisting in commercial insurances whilst continuing to obtain knowledge on the job. Sam now predominately deals with all aspects of commercial insurance of which include Motor Trade & Fleet, Combined Liability, Property Owners, Business Combined.

When not in the office, she can be found in the kitchen with a bakers hat on.

Tel: 0121 410 2414
Email: Samantha@newstead.co.uk

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Joanne Chatwin | Account Handler

Joanne is an Account Handler and has worked for Newstead since 2008. Currently working in an administrative capacity providing assistance with both commercial and personal lines insurances, with a specific focus on meeting client needs.

When not in the office, Joanne can be found in the dance studio teaching.

Tel: 0121 410 2412
Email: Joanne@newstead.co.uk

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George Dicken | Account Handler

George is an Account Handler here at Newstead, assisting Directors and senior members of staff in all aspects of commercial insurance matters. He has been working in the insurance industry since leaving education at 18, and has completed the Certificate in Insurance.

When not in the office, George enjoys a round of golf on the weekend.

Tel: 0121 410 2407
Email: George@newstead.co.uk

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Amber-Rose Farrell | Claims and Personal Lines Handler

Amber-Rose is our Personal Lines/Claims Manager joining the team in 2019. Initially dealing strictly with claims management and claims data analysis she moved into a dual role after 12 months within the business, providing clients with knowledge built over 5 years in the insurance industry. Amber-Rose deals with Household, Private-Car, Travel, Legal Expenses and Breakdown covers as well as some Motor Home risk.

When not in the office, she can be found enjoying an active social life and promoting local events in and around Birmingham.

Tel: 0121 410 2419
Email: Amber@newstead.co.uk

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Kayleigh Brookes | Assistant Broker

Kayleigh has worked within the insurance industry since 2008. Working for a large insurance company, moving between private motor sales and claims . Kayleigh joined Newstead in 2018 as a claim’s handler and after 9 months was offered her current role as an Assistant Broker.

Kayleigh has 2 children who keep her very busy, she enjoys being outside walking and exploring, with her dogs.

Tel: 0121 410 2409
Email: Kayleigh@newstead.co.uk